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Business Time To Reboot In Banks

How Bank Streamlined New Account Opening Process, Improved Customer Experience with BPM

Grace, Customer Service Representative at First National Bank, becomes a productivity hero by using persona-based business process and case management softwa…

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Time To Reboot Steps

ACCESS Customer Service Center

Staff describes their duties and how the process re-engineering streamlines the workflow. Video produced by County Television Network (CTN) http://www.ctn.org.